​​

What should I expect during a visit?

Less stress! Pets are typically more at ease in their own home or yard.  

​

​For most appointments, Dr. Kim and Amanda will drive to your house to examine and treat your pets either outside or in your home. If possible, we would like to use the space where your pet is the most comfortable. We sometimes take pets to our van for procedures, if necessary.   

​

​Visits usually take longer than a typical visit to the vet. We will discuss with you current conditions and medications, potential treatments, and other considerations to help you and your pet enjoy your life together. 

​

​The time required for our travel and visit limits the number of patients we can see, so our services cost more than at a clinic. 

​

Can Dr. Kim be my full-time vet? 

In some cases, yes. Veterinary medicine has become more like human medicine, with general practitioners, urgent care and emergency hospitals, and specialty hospitals that work together to provide the best care for your pets. Mobile clinics like VanVet Mobile can provide much of the medical care, but we are limited in some areas. In these situations, Dr. Kim and Amanda would refer you to other veterinarians. 

​

As there will be times when Dr. Kim is not able to see all of our furry friends that need care, it is important that you maintain a relationship with a brick-and-mortar veterinary clinic. Our record-keeping is easily shared with other veterinarians in order to keep them informed of each situation.

 

We are not able to well-manage chronic conditions that require frequent vet visits, disorders or injuries requiring the use of X-rays, or most surgical and emergency needs. We have the benefit of many excellent area vets here in west Michigan, and we encourage you to use their services with confidence. 

​

My pet already saw a vet this year. Can Dr. Kim prescribe medication for my pet, without an exam? 

Veterinarians are federally required to have a current, valid relationship with their clients and patients. Dr. Kim needs to have personally examined your pet within the past year and to have communicated with you about your pet's needs in order to recommend and perform treatments, including prescribing medications. This helps ensure the safety of your pet.

​

How can I pay for your services?

We offer a variety of payment methods, including personal checks, cash, and Venmo. Due to high costs, we discontinued credit card services. Payments are collected at the time of service.

​

Can I request euthanasia services if my pet is not a current patient?

We have experienced the gift of a peaceful passing at home for our pets, and we hope that others can also receive such care. You are welcome to contact us, and we will help if we are able. We highly recommend the services of Heaven at Home for their hospice and at-home euthanasia services. They have several vets on staff who are expertly trained and more available to help when needed.